Frequently Asked Questions

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Fremont Dental Associates
111 W Dayton St
Fremont, MI 49412

Phone: (231) 924-3600
Fax: (231) 924-9720

Email Us

Office Hours:
Monday - Thursday
8:30am - 5:00 pm

Friday
8:30am - 4:00 pm

General Office Questions:

Q: Are you taking new patients?

A: Yes! Please call our office to make an appointment.

Q: Do you treat children?

A: Yes! At Fremont Dental Associates, we treat both adults and children providing comprehensive dental care for the entire family.

Q: I've never been to your office before, what should I expect?

A: Your first visit to Fremont Dental establishes the foundation for a sound relationship between you and your dentist. During this visit, we:
  • obtain important background information (i.e. your medical and dental history)
  • obtain pertinent radiographs
  • evaluate the health of your teeth and gums
  • perform an oral cancer screening, and
  • discuss all of your possible treatment options and create your treatment plan with you.

Due to the varying conditions of each patient's oral health (and the varying times required to clean the teeth of patients with those different conditions), we generally do not provide a cleaning on your first visit to our office.

Q: Do you provide after hours emergency care?

A: If you are a existing patient of Fremont Dental Associates AND you find yourself in pain at a time when our office is closed, emergency treatment may be available for you. If you are not an existing patient, you should contact your current dentist or local emergency room. We are not able to provide after hours care to patients who have never been to our office.

Emergency care can be obtained by calling our main office number and following the directions given. An additional fee may apply.

Q: Can my child be brought to their dental appointment by his/her older sibling or grandparent?

A: Unfortunately all patients under the age of 18 must be accompanied by a parent or legal guardian during an office visit. If you wish to have an adult other than the child's legal guarding bring your child to their appointment (such as a grandparent), we require a "Temporary Delegation Of Parental Rights And Limited Power Of Attorney"

Q: Is the office wheelchair accessible?

A: Yes. Please let us know ahead of time if you would like us to make any special arrangements for you. We want to make your visit as comfortable as possible for you.

 

Billing and Insurance questions:

Q: Do you accept my insurance?

A: Fremont Dental will process claims for most dental insurance plans. We do not accept medicare or medicaid.

Q: Assuming that you accept my insurance, will I owe anything on the day of treatment?

A: In short, Yes. We do our best to estimate your out-of-pocket portion of the treatment cost (aka your estimated co-pay) before you receive treatment. It is your estimated co-pay that is due at the time of service. Please bear in mind, insurance companies do not always pay the full amount of their estimated portion. In the event that the reimbursement from your insurance is less than anticipated, you are ultimately responsible for the cost of the treatment.

Q: Why do you estimate my co-pay versus giving me an exact amount?

A: Unfortunately, the only way to know EXACTLY how your insurance company will reimburse for any specific treatment is to actually perform the treatment and have the insurance claim submitted. Your insurance company reserves the right to deny any claim regardless if the treatment is considered a covered benefit and/or the treatment was pre-approved by your insurance company. (And yes, it happens). The possible reasons for this are too great to mention here. We realize that this seems a bit ridiculous, but this is how most (if not all) insurance plans work. With this in mind, we do our very best to provide you with the most accurately estimated co-pay possible and fight to get your claims approved when your insurance company initially denies them. However, in the event that your insurance company does not pay their estimated portion, you are ultimately responsible for the cost of your treatment.

Q: Will I know what my treatment will cost me before you provide it?

A: Yes.
  • Following a comprehensive examination (including X-rays), we will provided you with detailed cost estimate for all of your proposed treatment.
  • If you're being treated for emergency care, we will provide you with a cost estimate following examination and diagnosis of the emergency.
An estimate for the cost of the examination (comprehensive or emergency) and X-rays, will be provided upon request.

Q: What are your payment options?

A: Payment is expected at the time services are rendered. We accept cash, check, Visa, Mastercard, and Discover. We do not extend credit (In other words, we do not accept payments via a payment plan). However, we do offer dental financing through CareCredit®.

Q: How can I tell if my insurance considers Fremont Dental to be in-network or out-of-network?

A: Many dental insurance plans will urge you to seek treatment only from dentists who they classify as "in-network". In most cases, Fremont Dental will process claims for you regardless if your insurance plan considers us to be "in-network" or "out-of-network".

Patient Care Questions:

Q. When should my child first see a dentist?

A. The American Academy of Pediatric Dentistry recommends that your child see a dentist by their first birthday. Because dental problems (such as tooth decay) can begin as soon as the first tooth comes in, early dental visits can prevent much larger dental problems in the future. If you have questions or concerns about when your child should first see the dentist, we encourage you to contact our office for more information.

Q: I'm very nervous about dental treatment. Do you do anything special to treat anxious patients?

A: Fear of dental treatment is very common. Our team members are experts at treating anxious patients. We offer relaxing nitrous oxide (laughing gas) and sedative medication when needed. Please inform the doctors or staff if you have any concerns.

Q: Why do I need to take antibiotics prior to my dental treatment?

A: There are generally 2 reasons why you might need to take antibiotics before dental treatment:

  • Total Joint Replacement - Patients who have had a total joint replacement are at risk of their joint getting infected when bacteria enters their blood stream. Most dental procedures introduce bacteria from a patient's mouth into the patient's blood stream. The American Academy of Orthopedic Surgeons (AAOS) previously recommended that patients who've had a total joint replacement take antibiotics for only a 2 year period after the prosthetic joint was placed. Then, in February of 2009, they increased the recommended period that a patient should take antibiotics from 2 years to life. Most recently in 2012, the AAOS (working with the ADA) relaxed from their 2009 position concluding that some but not all affected patients need antibiotic prophylaxis for life. The policy of Fremont Dental for patients with a total joint replacement is that they MUST take antibiotics prior to their dental treatment if it is recommended by their orthopedic surgeon. For those who have no recommendation by their orthopedic surgeon, the need for antibiotics will be determined on a case by case basis. If you have questions regarding whether you should take antibiotics prior to dental treatment, you should contact your orthopedic surgeon. You can read more about the current recommendations here and here.
  • Heart Condition - Patients with specific heart conditions are at risk of a heart infection when bacteria gets into their blood stream. Most dental procedures introduce bacteria from a patient's mouth into the patient's blood stream. The American Heart Association previously recommended antibiotics prior to dental treatment for a large number of patients with specific heart conditions. In 2008, the American Heart Association significantly reduced the number of patients to which this recommendation applies. If you have questions regarding whether you should take antibiotics prior to dental treatment, you should speak with either your dentist or your cardiologist. You can read more about the current recommendations here and here.

Q. Why fill a baby tooth if it will only fall out eventually?

A. A baby tooth saves space for a permanent tooth and helps guide it into position. If a baby tooth is lost too early, the teeth beside it will tilt or shift into the empty space and the permanent teeth may not have room to come in properly. This often results in crowded or crooked teeth and can lead to extensive and costly orthodontic treatment in the future. If a baby tooth must be extracted early, a space maintainer can be put in to hold the space. However, it is almost always less expensive to restore a tooth than to replace it with a space maintainer. Remember: some baby teeth are not replaced until a child is 10 to 13 years old.

Q: Are dental x-rays really necessary?

A: Many diseases, lesions, and conditions can only be detected with the use of dental radiographs. It is impossible to see directly between the teeth or under the gums or bone without the use of a dental radiograph. Many times, there are no signs or symptoms of disease. A dental exam alone can lead to extensive and costly treatment that could have easily been avoided with the use of X-rays.

Q: If I get a crown, my tooth can never get decayed again, right?

A: Unfortunately, a tooth can always become decayed regardless of whether it has been crowned or not. For this reason, it remains important to maintain proper home care and regular dental visits.